Quality Assurance

Ridgeway quality assurance QA unit

Our commitment to quality

Quality assurance (QA) is an integral part of our work culture, led by our dedicated QA unit.

Everything we do is underpinned by rigorous QA procedures, designed to meet:

  • Strictly controlled standard operating procedures (SOPs)
  • GLP regulations
  • Study protocols
  • Client instructions
  • Contractual obligations
  • Scientific scrutiny

We are highly involved in the planning, implementation, monitoring and review of all our studies. We also regularly train our research team to ensure their QA knowledge and skills remain up to date. This means we are able to pre-empt problems and solve them quickly when necessary.

Our QA unit assess both our internal processes and the performance of our staff to ensure we continuously meet – and often exceed – the standards required of us.

Because of this expertise, we also offer QA as a standalone service.